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360 Accompaniment

Do you already have an apithy digital ecosystem? Get access to the specialized service that guarantees the maximum fulfillment of all your objectives.

Delegate supervision and monitoring with proactive management that transforms into results

Let us be your best ally in the implementation of your training plan. Leave the management of the platform in our hands and receive the punctual support of our team, composed of specialized executives in Customer Success Strategies. Capitalizing on the experience of our experts, create users, assign courses, group by custom tags and generate progress reports so that, together, your companys and ours can define the best way to achieve the objectives you set.

A black-haired woman with a call center headband uses a wrench to
repair things outside a convenience store.

Basic

Up to
1,000 users.

Features
Features
Platform implementation
Training and support for administrator users.
Best practices for the implementation of the digital training strategy
Monitoring of customer success KPIs.
Hours of service	10 hours of service per month
Response channel	E-mail and digital platform
Maximum response time	8 business hours

A red-bearded man wears professional headphones and provides remote
support for a midsize business.

Professional

Up to
2,500 users.

Features
Features
Platform implementation
Training and support for administrator users.
Best practices for the implementation of the digital training strategy
Monitoring of customer success KPIs.
Hours of service	20 hours of service per month
Response channel	E-mail digital platform and live chat
Maximum response time	4 business hours

Woman in white shirt offers consulting and management training to a large manufacturing company.

Business

Up to
5,000 users.

Features
Features
Platform implementation
Training and support for administrator users.
Best practices for the implementation of the digital training strategy
Monitoring of customer success KPIs.
Hours of service	40 hours of service per month
Response channel	E-mail digital platform, live chat and video-conference.
Maximum response time	2 business hours

Man with a yellow shirt gives strategic support to several organizations
located in different countries of Latin America and the United States.

Massive

Up to
10,000 users.

Features
Features
Platform implementation
Training and support for administrator users.
Best practices for the implementation of the digital training strategy
Monitoring of customer success KPIs.
Hours of service	80 hours of service per month
Response channel	E-mail digital platform, live chat and video-conference.
Maximum response time	1 business hour

Plan comparison
Plans	Basic	Professional	Business	Massive
Users	Up to 1,000 users.	Up to 2,500 users.	Up to 5,000 users.	Up to 10,000 users.
Features
Platform implementation
Training and support for administrator users.
Best practices for the implementation of the digital training strategy
Monitoring of customer success KPIs.
Hours of service	10 hours of service per month	20 hours of service per month	40 hours of service per month	80 hours of service per month
Response channel	E-mail and digital platform	E-mail digital platform and live chat	E-mail digital platform, live chat and video-conference.	E-mail digital platform, live chat and video-conference.
Maximum response time	8 business hours	4 business hours	2 business hours	1 business hour

Do you need a tailor-made plan?

What are the main benefits of the
apithy 360 Accompaniment Service ?

Reduces management
times

Eliminates redundant
efforts

Boosts the use
of the platform

Provides with
strategic insights

Implementation in
record time

A man in a tie and two women in suits take a training course in an office while smiling.

With our 360 Accompaniment Service, optimize up to 85.3% of all the productive time management of your training.

Source: apithy Study Case applied to 300 people between 18 and 70 years old in the manufacturing sector..